Privacy Policy

This policy describes how Revenue Leak ("we", "us") handles information when you use our website and diagnostic tool. We wrote it to match what the product actually does today — not what we might add later.

What we collect

• Email address — when you enter it to see your preview and receive a report link.
• Questionnaire answers — your business type (SaaS, ecommerce, agency, or service) and the answers you give in the diagnostic.
• Diagnostic results — scores, estimated losses, and report content generated from your answers.
• Payment-related information — if you purchase the full report, payment is processed by Stripe. We receive confirmation that payment succeeded, a Stripe customer/session reference, and the email Stripe collects at checkout. We do not store your full card number on our servers.
• Browser storage — we save in-progress wizard answers in your browser's localStorage (key rlr-wizard-progress) so you can continue questions on the same device. Preview results are kept only for the current browser tab session (sessionStorage) or via email/checkout resume links — not auto-shown when you open the homepage later.
• Access links — report and preview URLs include a signed token so only people with the link can load that diagnostic.

Analytics and cookies

When enabled, we use Google Analytics to understand how visitors use the site (for example page views and conversion events such as completing the diagnostic or purchasing a report). Google may set cookies or use similar technologies. See Google's privacy policy. You can opt out of Google Analytics in your browser or via Google's opt-out add-on.

When configured, we may also use the Meta Pixel to measure ad performance and site conversions. Meta may set cookies or use similar technologies. See Meta's privacy policy.

We also use browser local storage to save your in-progress diagnostic answers on your device. That is not used for advertising.

What we do not collect

• We do not ask you to create a password or user account.

How we use your information

• Run the diagnostic and show your preview.
• Store your results so you can return via a saved link.
• Email you a link to your full report after you pay (when email delivery is configured).
• Process your one-time payment through Stripe.
• Operate, secure, and improve the service.

Who we share data with

We use service providers to run the product. They process data on our behalf:

• Stripe — payment processing. See Stripe's privacy policy.
• Resend — sending report emails (when configured). See Resend's privacy policy.
• Google Analytics — site usage and conversion measurement (when configured). See Google's privacy policy.
• Meta — ad conversion measurement via the Meta Pixel (when configured). See Meta's privacy policy.
• Hosting provider — our app and database are hosted on infrastructure we use to serve the site (for example Vercel and a database service in production).

We do not sell your personal information.

How long we keep data

We keep diagnostic records and email addresses as long as needed to provide the service, send your report, handle payment issues, and meet legal obligations. We do not currently run an automatic deletion schedule for old diagnostics. You can ask us to delete your data (see below).

Email messages

If you pay for a report, we may email you a link to access it. If you complete the free preview but do not purchase, we may send one reminder email with a link back to your preview (typically about 24 hours later). We do not send a regular newsletter. You can ask us to stop non-essential emails by contacting us.

Your choices

• Browser storage — you can clear site data in your browser settings, or use "Start over" in the wizard, to remove saved progress.
• Access or deletion — email us to request a copy of your diagnostic data or to ask us to delete it. We will need your email address or diagnostic link to find your record.

Security

We use HTTPS, signed access tokens for report links, and industry-standard providers for payments and email. No method of transmission or storage is 100% secure.

Children

This service is for businesses and is not directed at children under 13. We do not knowingly collect information from children.

International visitors

If you use the site from outside the United States, your information may be processed in the US or where our providers operate. Depending on where you live, you may have additional rights (for example, to access, correct, or delete personal data). Contact us to exercise those rights.

Changes

We may update this policy when the product changes. We will update the "Last updated" date at the top. Continued use after changes means you accept the updated policy.

Contact

Questions or privacy requests: support@revenueleak.report

See also our Terms of Service.